Privacy Policy

Loadly platform privacy policy.

Loadly is only a classifieds platform. The platform does not establish any brokerage, contract, or commercial relationship between shippers and carriers. Transportation, payment, and damage obligations are directly between the listing owner and the carrier. The platform accepts no liability arising from these obligations.

1. Overview

Loadly values the privacy of its users. This privacy policy explains how personal data collected, used, and protected through the Loadly platform is processed. By using the platform, you agree to the conditions stated in this policy.

2. Collected Data

The Loadly platform collects the following data:

  • Account information: Full name, email address, phone number, company name (optional), user role (shipper/driver)
  • Listing data: Created load listings, route information, date and location information
  • Communication data: Messages sent via the platform and conversation history
  • Technical data: IP address, browser type, device information, access times
  • Usage data: Platform interaction data, feature usage statistics

Loadly does not process payment information or contract data. No payment transactions occur through the platform.

3. Use of Data

Collected personal data is used for the following purposes:

  • Account creation and user authentication
  • Providing services for creating, publishing, and managing listings
  • Providing messaging and communication capabilities between users
  • Operating route matching and load-driver matching features
  • Ensuring platform security, preventing fraud and abuse
  • Fulfilling legal obligations
  • Monitoring platform performance and improving user experience

Loadly does not use your personal data for payment processing purposes. No payment transactions occur through the platform.

4. Cookies

The Loadly platform uses cookies to improve user experience and ensure the platform operates correctly. Cookie types used:

  • Session cookies: Maintaining login status and ensuring account security
  • Technical cookies: Cookies necessary for the platform to function properly
  • Analytical cookies: Analyzing and improving platform usage

You can disable cookies from your browser settings; however, in this case, some features of the platform may not work properly.

5. Third Parties

Your personal data may be shared with third parties in the following cases:

  • Service providers providing the technical infrastructure of the platform (hosting, database services)
  • Authorized public institutions: In line with legal obligations and legal requests
  • Legal advisors: For the purpose of resolving legal disputes

Loadly does not share your personal data with payment providers. No payment transactions occur through the platform.

6. Data Security

Loadly takes all necessary technical and administrative measures to ensure the security of your personal data. Your data is protected by encryption methods, and firewalls and access controls are implemented against unauthorized access. The platform conducts regular security tests and assessments to prevent vulnerabilities. However, no data transmission over the internet can be guaranteed to be 100% secure.

7. User Rights

Under GDPR/KVKK, you have the following rights:

  • Accessing and viewing your personal data
  • Requesting the correction of your inaccurate or incomplete data
  • Requesting the deletion of your personal data
  • Objecting to the processing of your data
  • Requesting the transfer of your data
  • Limiting the transfer of your data to third parties

You can apply via kvkk@loadlyapp.com to exercise these rights.

8. Policy Changes

Loadly reserves the right to update this privacy policy in accordance with legal requirements or changes in platform features. Policy changes will be published on the platform, and the update date will be revised. It is recommended that you check this page regularly to stay informed of changes. By continuing to use the platform, you agree to the updated policy.

9. Contact

If you have questions or concerns about the privacy policy, you can contact us through the following channels: